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Customer feedback: Your satisfaction is our priority!

Andrew - Wednesday, October 16, 2019

My new Dr Marten Cabrillo shoes arrive 1 day earlier than the delivery date. I wore them today and find them very comfortable. Thank you for your quick delivery, A good company to deal with. ????????

Joanne - Thursday, June 28, 2018

Excellent customer service! Delivery time and Excellent prices Bought 2 pairs of Camper shoes as Camper had sold out in stores and on line also Birkenstocks . First time using Rubbersole and will certainly be using this company again. Very happy customer

Cathy - Tuesday, January 31, 2017

Customer service was excellent when my parcel went missing and they dispatched my replacement order again the same day. Shame about Hermes delivery service though.

emma - Tuesday, January 31, 2017

First class service cannot fault them , was kept informed from moment of purchase until prompt delivery - free ! The next day ! These were the most competitively priced timberlands I came across All in all will now make these my first choice when looking for shoes and boots

C - Tuesday, January 31, 2017

After trawling the internet for shoes for two growing boys. I came across Rubbersole they seem to have a good choice of branded stock and competitive prices particularly with any voucher offers added. The website is clear and pictures of colours etc seem accurate and updates of delivery times very useful. I would use this site again without hesitation

Preethi - Tuesday, January 31, 2017

Placed an order for 2 pairs of Crocs from here . Had to return and reorder a pair as I ordered the wrong size.Exchange was no problem and i have received my new pair!!1. Brilliant discount when I got mine.2. Free Shipping3. Excellent Customer Service.what more could you ask from an online retailer?Would highly recommend them.Thanks Rubbersole!!

Mrs - Tuesday, January 31, 2017

Best price by far I could find for the fitflops I wanted and available in my size! Dispatched same day and they arrived in a couple of days. Free delivery (and returns) too. Great service!

Jenna - Monday, January 30, 2017

I purchased some Adidas superstar trainers for myself with my Christmas money. I had been looking everywhere. The ones I ordered were in the sale however, still listed everywhere else at full price so this was a winner. They arrived in good time however, were too big. So I went online and was happy I could exchange for a smaller size. I had a bit of confusion with the labels so phoned and spoke to someone in customer service, she was totally professional and so lovely and friendly. She advised once I delivered my trainers back to one of the collection plus places to call again so my exchange could be started. I did this and again the customer service was outstanding, unfortunately I couldn't remember the ladies name that I spoke to that time. Anyhow, I have now received an email to state my new smaller size trainers are on there way. I'm so excited to recieve them. My hubby wants some new trainers for his birthday in a few months and I will definitely be looking at rubbersole for them. Thank you so much for a completely stress free shopping experience with outstanding customer service over the phone and continued great service by email.

Mr - Monday, January 30, 2017

Thank you for a very good service and the price is much cheaperfor my shoes, dispatced right after the order first class service.i recommend regards I o mingay

nicola - Sunday, January 29, 2017

First time I've bought from here - have been searching for a particular pair of blowfish boots for months and stumbled across this website during an Internet search. Boots received within a couple of days of ordering and no problems at all. Would recommend and will use again.

Debbie - Saturday, January 28, 2017

I bought Fitflop shoes from Rubbersole as my normal supplier did not have them in my size. The Rubbersole service was excellent. Sadly on this occasion Fitflop were disappointing - I have bought more than 10 pairs of their shoes in size 7 but this pair of 7s was nearly 2cm shorter than my other pairs and so didn't fit. Sadly Rubbersole didn't have size 8 in the style I wanted, but their returns procedure was very simple and straightforward. I sent the shoes back and received a prompt refund.

The - Saturday, January 28, 2017

Wish I'd found you years ago! Excellent price - cheapest on market plus a price promise. Free fast delivery, excellent customer service and easy to use website. Would highly recommend.

Charlotte - Thursday, January 26, 2017

I was really impressed at how quickly the shoes arrived. The email correspondence wasn't overwhelming either, just timely and containing useful information. I would definitely use Rubbersole again.

Murray - Sunday, January 22, 2017

Amazing service, order processed straight away, delivered to my door free of charge within 24 hours of ordering!! Quality product! Will defo recomend and use again

Anon - Friday, January 20, 2017

I purchased a pair of Old Skool Vans - The cheapest I'd found online! The management have kept well informed by email, which makes me feel confident in Rubbersole.I will definitely use their website again, and will highly recommend them to my friends and family.Chris

Paul - Friday, January 20, 2017

To be honest I was a bit sceptical. I'd searched high and low (in the UK and U.S) for a particular pair of Timberland boots in my size, but everyone was out of stock. Then I found them on Rubbersole, in my size, and cheaper than I'd seen them anywhere else (even cheaper than the outlet mall in Florida). So it seemed a bit too good to be true. But i ordered them and they turned up the next day. Perfect, thanks! :-)

jan - Wednesday, January 18, 2017

First rate service from rubbersole company kept me fully updated on my order I will definitely be ordering from them again would of given ten stars .Great value for money.

Andrew - Thursday, January 12, 2017

First time using this company. I previously bought an excellent pair of dog walking shoes for £95. I really wanted a second pair and found them on Rubbersole for £74. Best price online, delivered the next day and excellent communication.Definitely use them again.

Catherine - Wednesday, January 11, 2017

Prompt delivery. I ordered the wrong size initially, returned them and replacement arrived a few days later. Great communication from the Rubbersole Team aswell

Claire - Saturday, January 7, 2017

I ordered the wrong size crocs for a gift and needed to return and replace them. It could not have been easier. A few simple clicks, easy to follow instructions and ability to print return labels at home made everything so quick and hassle free. The email updates kept me informed at each step. Perfect. Highly recommend - fab company.Thanks for making online shopping a joy!

Maureen - Thursday, January 5, 2017

My ordering experience was second to none. website great easy to find what I wanted and ordering was faultless.The icing on the cake is free delivery. I will definitely use again.

Peter - Wednesday, January 4, 2017

This was the first time I had ordered from Rubbersole and the whole process has been efficient and speedy, and I was always kept informed of order process and delivery date. The return, for a size change, was also dealt with speedily and efficiently. Can't be faulted and will definitely use again.

John - Friday, December 30, 2016

Arrived really quickly considering it was the holiday period. Best price I could find for replacement classic leather trainers which I wear instead of slippers.

Family - Wednesday, December 28, 2016

Brought a pair of Dr Martens which were half price, communication excellent and shoes arrived before the expected delivery date which was wonderful. Would definitely recommend this company - and will use again. Thanks

Stans - Tuesday, December 27, 2016

Was holding out before Christmas for a pair of Stan Smith trainers for my sister to see if I could find a bargain anywhere. Didn't want to pay £75 for them (as seemed the norm). Found Rubbersole were offering a great price, so I ordered them and to top it all. they arrived in time too. Many thanks!!

Ali - Friday, December 23, 2016

I bought a pair of timberland boots got delivered inside a few days didn't like the colour so returned and changed for another and all was done inside 2 weeks. This place is great I will be using again I had no issues what so ever. The boots look amazing

Gaynor - Friday, December 23, 2016

Brilliant communication, outstanding delivery! Thank you so much! This is going to make my daughters' Christmas! Merry Christmas and a Happy New Year! I will definately be a regular Customer!

Dan - Tuesday, December 20, 2016

Fantastic and professional customer service. The staff at Rubbersole bent over backwards to resolve a delivery issue, and were nothing but polite and efficient.

Edita - Monday, December 19, 2016

I am a shopping online lover. Used this website for first time. Ordered Adidas shoes for my daughter Christmas gift. Was worried as there were not much time left. I had the best experience of shopping online. Was easy to place my order, Straight away I got order confirmation. I got updates about my delivery, could follow my parcel, got item on next working day as was promised. The parcel was nice packed, the item is perfect. Cant be more happy with my purchase. Will definitely come back soon!Edita

jean - Saturday, December 17, 2016

Shoes arrived quickly but sadly new balance shoes seems to be half a size smaller than the Adidas I usually wear, I had read that they're slightly smaller but I thought I'd get away with it, no problem though as the return process is free and simple.

Caroline - Thursday, December 15, 2016

The website was easy to use.. I just had a problem changing the delivery address but did not go far enough... so think it was user related. Otherwise a happy and speedy experience and no postage ....

Lesley - Wednesday, December 14, 2016

First time I have used the site and will most definitely use it again! Efficient service, constant updates, knew exactly where my parcel was and when! Would most definitely use again.

Pam - Wednesday, December 14, 2016

Ordered 2 pairs of trainers, both better prices than other sites, arrived well packaged and on time. Returned one for size reasons and that was easy too.

Mrs - Saturday, December 10, 2016

I ordered a pair of shoes for my husband which promptly arrived a few days later,unfortunately they were too small,this was no problem though as I easily returned them following their returns system online and received a replacement sized pair less than a week later,excellent service.

Mrs - Friday, December 9, 2016

Prompt delivery and kept informed all the way as to status of my order. Very impressed. Let's hope the recipient is too, as the shoes are a Christmas present!

sharon - Sunday, December 4, 2016

Never used this site before but definately would again. Smooth payment free fast delivery and a pair of converse for half the recommended retail price. Ssshhh tell no one!!

Anthony - Friday, December 2, 2016

Like every new purchaser I was cynical and let some of the adverse comments affect me,but the positive ones WON and having received my Black Friday Dr Martens in good time,good order and at £50 I have most definetly have WON......Thats all folks just the facts!!

Amber - Friday, December 2, 2016

Would definitely reccomend rubbersole to anyone! Great prices, super quick delivery and perfect product! Cheapest price i could find anywhere online, perfectly genuine company, very happy with my order, service and price!

Sophie - Wednesday, November 30, 2016

Great service received by Rubbersole, efficient delivery, considering it was free (take note, Debenhams!) Also received a £10 voucher off my next purchase, which I will be using very soon.

Ruth - Thursday, November 24, 2016

Fast and easy to negotiate the site, found my perfect shoes in minutes and they were on my feet two days later with no delivery charge.second tine I used Rubbersole, both times not an hitch.

Laura - Thursday, November 24, 2016

Excellent service. Very competitive price. I love my new Moon Boot Glance I feel very tall in them. I was not sure about the size since they come either in 2.5/5 or 6/7.5. I am size 5 and I am glad I went for size 2.5/5, they fit well.

Lynn - Wednesday, November 16, 2016

After speaking to an advisor of your company, I found out all the necessary information I needed to go on-line and order the ladies ankle boots I have wanted for a long time. Will definitely recommend your company to friends and family as my daughter and friends buy Tommy Hilfiger boots all of the time.

Alan - Tuesday, November 15, 2016

I was very pleased with the website of ' Rubbersole'. Very easy to choose what I wanted. Sailed through the ordering. Minimum fuss and easy to complete. Just hoping the delivery of my goods matches up to the purchasing. Also thought think their prices are very competitive.

Mary - Monday, November 7, 2016

I am delighted with my new boots which I ordered last week. They are exactly as described on the Rubbersole website and I received them in 5 days all the way from France. Delivery was free and I even found a Voucher code which gave me 20% off. I would thoroughly recommend ordering from them.

Brigitte - Tuesday, November 1, 2016

This is the first time I purchased shoes from this company and most definitely was not disappointed! I ordered my docs Friday morning and they shipped in the afternoon. Now it is Tuesday morning and they are on my feet! I would recommend this company most certainly. I am one new and very happy customer!!!

Simon - Monday, October 31, 2016

First time I have used Rubbersole. Easy site to navigate with very competitive prices. Items were delivered quickly with full email updates throughout. I had an issue printing a returns label so called customer services (Adrianna, Katie & Sarah) who dealt with the problem really quickly, again with full email audit trail. Items returned and exchanged.....happy customer!

P - Monday, October 31, 2016

From the minute I ordered, the confirmation and dispatch information was super quick as was delivery. I loved the boots I had ordered and luckily they were a perfect fit.

Lance - Friday, October 21, 2016

Great service and no hassle. Ordered my shoes online, they sent me an email link to track progress or arrange an alternative delivery and they came this morning just as promised. I'd happily recommend them to anyone.

John - Friday, October 14, 2016

Fantastic experience with this company. Found shoes to be be cheaper than the high street and they were delivered within days. Will definitely use again.

Eddie - Thursday, October 13, 2016

Rubbersole had the shoes I wanted for a great price and free delivery. Delivery was very fast and tracking of my parcel was excellent. I will definitely be using them in the future.

Richard - Wednesday, October 12, 2016

I found out about Rubbersole from the Moneysavingexpert site. There were some Clarks shoes that I had been considering buying, but I had never found them at a discounted price. This was too good to miss. The site was easy to use, they had exactly what I wanted in stock, and the delivery was exactly as promised. I bought another pair the next week. Again a good price and spot on delivery.

Michelle - Tuesday, October 11, 2016

Wonderful service and quality. Very pleased indeed. I will buy from Rubbersole again without hesitation. Pleasure to do business with them. Couldn't believe how quickly the item came. Thank you so much.

Mr - Monday, October 10, 2016

We've just received these (10.10.16). We brought these for our little girls as one of her Xmas presents and I'm so glad we did the ordering process from first placing order to dispatch to receiving them was a breeze, we were kept well informed of the dispatch process as its trackable once dispatched. The trainers themselves look awesome and excellent quality and the price we paid was the lowest we could find at the time...So thank you Rubbersole for a pleasant buying experience A*****Recommended!!!

S - Monday, October 10, 2016

I found the web site very easy to use. The shoes I wanted were cheaper than in the shops and I also had a 25% discount code so I saved about 15 pounds. I asked for free standard delivery and was surprised to receive my parcel within 2 days by Hermes.

Ann - Saturday, October 8, 2016

I found a discount code for 25% off Clarkes shoes. I ordered them and they arrived within a couple of days as stated. Great products well packed :). I planned on buying same products within next couple of weeks so saved lots of money.

Lynne - Wednesday, October 5, 2016

What a great company Rubbersole are! I placed an order and it was acknowledged and dispatched within a few hours. That's remarkable service and I am hugely impressed. Very professional and a great service.

jenny - Wednesday, September 28, 2016

love this site. great prices, fast delivery and never had any issues

joanne - Wednesday, September 28, 2016

Great delivery time on short notice; I was a bit disappointed that the sandals where not on sale for the time of year and the ones which where on sale where out of stock.I do love my purchase however and would shops here again.

Iain - Monday, September 26, 2016

Had to return and item and was very impressed with the service and not just quick response but also the fact that I have been kept informed at each stage of the return and reorder

SHAKIRAT - Friday, September 23, 2016

Easy to shop for items and easy to navigate on the website.This is my first time to shop with rubbersole.Not bad at all .Product seems expensive but good quality too .

Pamela - Thursday, September 22, 2016

Excellent website, love my new boots. Very easy website to navigate, get me updated on delivery which was excellent easy tracked. Can't say enough how good my experience was will definitely visit again.

claire - Thursday, September 22, 2016

The ordering process was easy, the prices fantastic and the confirmation emails from a real person, or at least a name anyway! , made the process efficient and too tempting to use again

Cheryl - Wednesday, September 21, 2016

I was very impressed with the very prompt service I received. Tracking the arrival of the item was easy and very effective. Unfortunately, I needed to return the item (shoes which did not quite fit) and the returns procedure was very simple to use - especially as I could take the item to a local shop as part of the process. Would not hesitate to recommend this company.

Linda - Saturday, September 17, 2016

This is the first time I have used this website but would have no hesitation in either using it again or recommending it to a friend. Furthermore the products I purchased were very competitively priced.

anne - Friday, September 16, 2016

Immediately kept informed of the order for my fabulous Fitflop slippers which I received two days later. I have never used Rubbersole before but will certainly be using them again. I can highly recommend them.

kirsty - Thursday, September 15, 2016

Rubber sole emailed promptly to confirm order. Email received to confirm shipped and tracking with UPS. Received great quality item 1 day after estimated.

Lucy - Thursday, September 15, 2016

I found the shoes I was looking for, very easy registration, immediate confirmation, fast delivery with excellent protective packaging, superb shoes,perfect transaction!! Thank you

Sarah - Wednesday, September 14, 2016

Great quick service, shoes were lovely :)My shoe is adult size 11 shoes at age 13, so I can struggle to get smart school shoes that do not cost the earth.He is very pleased with the shoes and they arrived really quickly, which was great as I left it to the last minute.

Mr - Friday, September 9, 2016

Shoes came in Excellent delivery time, I brought them for my wife. But in this case they were too tight and very un comfortable to were for her. The Dr Martin have change from years ago being tighter fit, so had to return. The process to return so far has been very easy . It is done with COLLECT+, you get a receipt and a tracking code. So far overall experience Excellent with Rubbersole

roger - Monday, September 5, 2016

I placed my order on the Friday and received my order on the Monday morning (which came from France) excellent service I would not hesitate to recommend Rubbersole to my friends.

Deborah - Monday, September 5, 2016

Items despatched really promptly. One of them had to be returned as too big but quality good and items as described. Will definitely use Rubbersole again.

Roland - Thursday, September 1, 2016

From the moment of finding the online store, to the tip on buying a size bigger for the item I order to the delivery on time. A great experience.Would shop again without hesitation.

Rebecca - Thursday, September 1, 2016

Bought some trainers and flip flops, both at a good price.Service was promt, size of trainers were too big so just sent back and a new size was sent to me.Would definitely use again

Debbie - Thursday, September 1, 2016

First order received on time , just what I was looking for , have now ordered wedge sandals haven't received them yet , due Monday , really good price and what I have been looking for , heel size should be what I wanted , going on holiday Saturday,that is what I wanted sandals for

CC - Wednesday, August 31, 2016

Great service. I especially liked that the courier dropped the package off at a local collection point rather than the Royal Mail post office. It was only 5 mins from my house. Great stuff.

Pauline - Monday, August 29, 2016

The service from rubber sole was excellent I needed to exchange for a different size, I rang up and explained I needed it for holidays so they sent it out quicker

Keith - Thursday, August 25, 2016

Excellent quality leather boot with zips either side, something you just don't get. Fit large but not massively wide. I'm usually 45 or 46 but ended up with a 44.5 (10). These boots will get better and better with age.Rubber sole are very good with comms and the returns system is very excellent. No hassle at all

Kate - Thursday, August 25, 2016

So glad i found this website ! As geox web page was not working i felt frustrated

Mrs - Tuesday, August 23, 2016

Fantastic service from placing order to receiving it. I was kept updated throughout the process. My item arrived well packaged within 5 days as estimated, and all the way from France ! And free delivery too ! I would definitely use 'Rubbersole' again.

shirley - Monday, August 22, 2016

Trainers came today,right on time as stated,what a excellent service and received numerous emails to inform me of the progress of my order and to simply say hello,view sales items and offer discounts will be using rubber sole again and will recommend to friends and family, thank you Shirley x

Sarah - Sunday, August 21, 2016

Really pleased to find affordable crocs after one was lost wild swimming! They have arrived, great quality and really swiftly too. Thank you for such an easy online service.

Tim - Saturday, August 20, 2016

I was first happy to find the Crocs at such a great price and second very happy when they arrived so quickly. Would check them out again the next time. Sadly my daughter isn't happy I wear Crocs!!!, "Nice Crocs, said no one".

Lucy - Saturday, August 20, 2016

The shoes I ordered arrived faster than expected and were well packed. Unfortunately the sizing was incorrect so I had to return them, but the returns procedure was also really easy. Will definitely order from them again.

alice - Saturday, August 20, 2016

I wear birkenstock all the time,and know to order a size smaller ,but this already advised on web site saves a lot of returns,Loved the item,came well packed , throughout the purchase excellent communication,easy use of web pages have ordered in past will so again thank you and well done. I would not of been able to buy this item in my local town.

Shanon - Friday, August 19, 2016

Easy to buy. Free delivery no matter the overall purchase amount. Can also use PayPal to pay which is super handy. All in all easy and simple to use. Will be coming back again.

Nicola - Tuesday, August 16, 2016

I ordered some Havianas flip flops one evening and the price was great. As I couldn't claim a flip flop emergency, I opted for free delivery 3 to 5 days and my order was acknowledged immediately, despatched the following morning and received the next day. Can't ask for more than that! Thanks!

Maxine - Monday, August 15, 2016

Ordered trainers Friday afternoon and they were delivered the next morning. Fantastic service and trainers exactly as described. Would definitely recommend Rubbersole to others.

Cathriona - Monday, August 15, 2016

Saw the Rubbersole details on a discount website. Ordering was very easy and the discount code worked first time. Communication via email was great regarding order placement and delivery date expectation.My flip flops arrived within the specified time, were well packaged and fit well. I would use Rubbersole in the future.

fay - Sunday, August 14, 2016

Rubbersole are a really good company. I ordered my parcel and it was delivered the following day. It was that good I ordered some for my mum and they came the following day. Will definitely use again and would recommend. Thank you once again.

Joanne - Friday, August 12, 2016

I purchased a pair of slim chocolate havianas they were a bargain at £11.70 with an extra 10% discount code available to celebrate the Rio Olympics an absolute bargain at £10.53.

kim - Friday, August 12, 2016

This is the first time I have shopped with Rubbersole, excellent service all round. I have already placed another order, so actions speak louder than words!!

Vic - Friday, August 12, 2016

Ordered a pair of Havaianas, cheapest I could find on the net (even before using 10% discount code from MSE). Opted for free delivery and the item was delivered within the stated time frame (3 working days). The delivery tracking isn't great (hermes ...) but not an issue for me as I had them delivered to my work address. Email contact from customer services was also good. Overall very happy with the product, price and service. Would recommend to others.

Lynn - Friday, August 12, 2016

Within seconds of registering and ordering with Rubbersole, I was contacted by e mail. At Each step of the order and delivery process I was kept up to date by email. Delivery very was fast and efficient.Well done all the staff at Rubbersole, for keeping me informed in a personal manner and using the Internet to its full potential.

B - Thursday, August 11, 2016

Ordered yesterday and they were with me this afternoon!! Really clear communication from the company, great price and a voucher as well. Couldn't be happier.

Evelynn - Thursday, August 11, 2016

My order was processed without any problems and I received an email later that day to say that my order had been just despatched! Brilliant service and very prompt delivery. I will definitely use again and will be very happy to recommend.

Tracy - Wednesday, August 10, 2016

My flip flop broke & they responded very quickly & nicely & sent out a new pair ASAP . Have bought from here before a few times & not had any other problems. Will definitely be buying from them again

susan - Tuesday, August 9, 2016

Excellent quick service and I was really happy with the price of my Havaianas !! I especially thought the follow up email with all the order and shipping detail was fab - really nice, efficient and friendly. I'm really happy with this company and will definitely use them again!

shloime - Tuesday, August 9, 2016

I accidentally ordered wrong size and when I realised I called up. Although they have already dispatched the wrong size the rep that spoke to me tried her best to resolve the issue AND SUCCEEDED! I HIGHLY RECOMMEND!!!!

Alison - Saturday, August 6, 2016

First time I have bought anything from Rubber sole and hopefully not the last. Best priced Havaianas I have seen anywhere for the ones I wanted . Great communication and quick delivery, Can't think of anything to fault! !!

Shani - Friday, August 5, 2016

I purchased a pair of Haviana Top flip flops in Navy. I had received a text with a code for an extra 10% off sale items, which I was very happy about. I placed my order and they arrived a couple of days afterwards. I would recommend Rubber Soles website.

DavidB - Wednesday, August 3, 2016

Excellent delivery service and was easy to return an item for exchange. Only negative is the size defaults to a smallest size rather than a 'select size' default so ended up with the wrong size first time round

Current offers

Current Offers
Free Delivery for orders above £30 from our UK warehouse. All offers valid while stocks last.

Promotional Offers: You may only use one voucher code per order.


Current Voucher Codes:
WINTER5RS: Save an extra 5% off any order over £40*

To use your voucher code, please enter in your code on the "Payment Page", in the box labelled "Promotional Code".
Please be sure to check the purchase conditions of your discount code before completing your order.
If your voucher applies, your discount will be applied to the items in your shopping bag and the price will be amended.
Gift vouchers and discount codes may not be used on items which are already on sale or promotion, unless specified otherwise.

*Brands which may be excluded from voucher use: Mellow Yellow, Sendra Boots, Chie Mihara, Minnetonka, Castaner, Clarks, Camper, Hub Footwear, UGG Australia

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