Looking for a particular pair of Globe trainers, nowhere had them in my size, after a quick Google Rubbersole popped up with exactly what I wanted, cheaper too AND free postage and packing - a couple of days later they arrived - perfect!
I think this company cares about providing excellent service. They kept me informed at every step until the order was with the courier, when they sent a link where I could track the order online. The courier could have gone the extra step and texted me a delivery day/slot, then the transaction would have been perfect. I am very happy with the shoes.
Rubbersole are great; quick, efficient & good value.
I had a small problem with my order of fitflop boots which was resolved very quickly & courteously by Adriana at customer services with the least hassle to me. I was really impressed because internet shopping can be very impersonal & frustrating. My order arrived very quickly too. thank you Adriana! I would be more than happy to order from this company again.
Goods were reasonably priced and arrived within days of ordering. I was able to track the parcel and it was delivered on the day stated. Only slight disappointment was that the shoes had been reduced by a further £5 by the time I received them!
I can throroughly recommend Rubbersole Co. I have bought from them on more than one occasion but recently I had the occasion to query the disappointing condition of a pair of Ugg boots after I had worn them for TWO winters, without further ado I was asked to send a picture by e.mail which I did, I then received an e.mail message asking me to send the boots back, this message included a pre-paid label - I sent them back and within a week I received a replacement pair of Ugg boots totally free of charge - it restores your faith in human nature and confirms my belief that it is always best to buy from companies that can be relied upon.
Would use Rubbersole again. Choice of Ugg boots great - £40 cheaper than Very for the same style. Quick and convenient delivery. Boots were great - exactly as per the picture.
Ordered a pair of shoes. Process was quick and easy. Return is easy and free, and using the Collect+ store system saves hassle at post office.
Well done Rubbersole, a speedy and reliable service. Even when I had a problem later with a faulty boot due to a manufacturing problem they were easily returned and replaced without any problems. I wouldn't hesitate in using them again.
i searched high and low for a pair of shoes which were comfortable, due to the complexity of my feet. As Uggs are known for their comfort value I thought I would give them a try, and was able to wear them all day without having to break them in! My shoes were delivered promptly in the six days as promised. They are comfotable and stylish and I would certainly buy another pair of Rubbersole when these need replacing.
I received an email link detailing special offer Havaianas flip flops through Rubbersole. Great products, well packaged. Will buy from this company again.
I liked the fact that you could talk to some one on the phone.I like to order that way. the lady was helpful and friendly. and the boots are great........
I've used Rubbersole a few times now and their customer service is second to none. It's always important, especially when buying something like shoes over the internet, to have a robust and efficient returns policy. I've had to return a few pairs of shoes (and kept some too) - and each time I've had such an easy experience and lightening refund. All companies that sell over the internet should be like this! Very wide range of brilliant shoes too, and usually with good discounts. Can't fault them.
First time customer and was very pleased with my order which was delivered within a few days of ordering. They were packaged well too . Rubber sole kept me up to date on the progress of my order by email . Would highly recommend and will definitely shop with them again
FROM THE DAY I PLACED MY ORDER TO THE DAY I RECIEVED IT I WAS ABLE TO TRACK MY ORDER I WOULD DEFINITELY USE RUBBERSOLE AGAIN AND HAVE RECOMMENDED THEM TO MY FRIENDS
Just bought 2 pairs of shoes, and the experience was as if I was going into the shops, and trying them on.The images are great,as you get a good idea of the quality.Definately the way to shop for shoes!
Had to return a faulty item and Rubbersole have been nothing but helpful and responsive. Conintued email updates, very quick to reposnd to any problems. Highly recommended.
At first I tried to order on-line, but my order wouldn't go through. Next day I phoned the company, and the customer service girl I spoke to handled my order, and was very helpful and curteous, and was able to process my order without any problem. If I needed any more shoeware, I would try this company first, as my order was delivered promptly, and my husband was very pleased with my purchase for him.
The ugg boots I bought from rubbersole were great. I was really happy with my purchase. They also came within 3 days with the free delivery service so would definately use rubbersole again.
Rubbersole provide a good quality product and service. Dispatch time may slower than other rivals in this business but trade-off is lower price than other with special discounts that their rivals cannnot afford customers.
My order arrived within 6 days as promised. Until I found Rubbersole I was considering having the boots shipped over from Australia. I guess it would have taken longer than 6 days!
Got two pairs of Fitflops for the price of one in the sale. Great new styles and the same wonderful comfort. As usual Rubbersole provided quick, hassle free service.
My husband has worn this type of trainer boot since he was a teenager and refused to wear anything else. I traipsed around all the shops but none of the sports shops stocked them in his size, so decided to go online to see if I could find them and could not believe my luck when I located them on Rubbersole.co.uk. I received confirmation from the company the same day and received my order a few days later. Consequently, I have one happy hubby and Rubbersole has a new customer!
Found the shoes I was looking for, placed the order and they were delivered within 10 days . They kept me informed of the progress of my order. Couldn't have had any better service.
Picked up a pair of Fitflops at Rubbersole much cheaper than elsewhere on line. Arrived today and I love them! Well packaged and communication from Rubbersole excellent. Will definitely buy from you again :-)
I am thrilled to discover Rubbersole as I have found the lovliest shoes anyone could wish for. In particular I adore the Hispanitas range and everyone comments on my shoes when I wear them. The service from Rubbersole is second to none.
This is not the first time I have ordered from Rubbersole, I have found they are very competitive on price, have some of the more "unusual" items for sale, have good delivery options and the most excellent customer services! Enough said?
Love this site because it has so much good stock and available sizes. It's really user friendly and simple to navigate and the service is fast. Confirmation emails from the company also have a name of a contact which makes the service seem a bit more personal.
The price of the Fitflops I wanted was fantastic. I'm very pleased with how they look and would recommend Rubbersole for price, communication and delivery speed.
Completely satisfied with my purchase of Gabor shoes. Price was much better than other sites I had looked at and delivery was prompt. Would definately shop here again.
Received this delivery several days early which was a bonus. The shoes are fantastic, just as shown on the web site. The price was better than Amazon . I was able to order 2 sizes as the returns are free. An email was sent with a link to track postage. Very smooth start to finish. I would definitely recommend Rubbersole and will use them again. Thank you
I could not be happier. Paid a great price for my Doc's and they arrived within 4 working days with the standard free post. I will be using Rubbersole again and passing on my great experience. Thanks again.
I knew the shoes I wanted. Rubbersole had them listed and it was easy to order them. Goods arrived as stated. Great service. No problems!
Easy to use site, wide choice. Once my order was processed a confrimation email with tracking code for Yodel was sent. Very smooth and pleasant shopping experience.I love the sandals I ordered, they're soooo comfy & gorgeous design.
Got these for my husband and they were £30 CHEAPER than Ben Sherman's list price. They fit perfectly and he loves them. Thanks for fast delivery, too!
Finding a pair of bright pink plimsolls featured in Country Living I tracked them, at a very competitive price, to Rubbersole who confirmed my order and sent tracking information for their courier company, Yodel. Rubbersole were very much on the ball in keeping me up-to-date on delivery dates. I would definitely purchase from this company again.
These boots are available in quite a few places but the cheapest option was Rubbersole. The customer support was second to none with regular email updates. The item arrived quickly when predicted by the Rubbersole email. Highly recommended.
I recently bought a pair of Fitflops which were on sale. The price was very reasonable and I received the package fairly quick. Will purchase with Rubbersole again soon!
The service was great, within minutes of confirming my order I realised I had changed my address since my last order. I phoned got through immediately problem sorted out straight away. Crocs arrived at my new address today.
I was looking for a certain pair of UGG flip flops that my mum has asked for for Mothers Day and found them on here. I ordered them last Sunday and they arrived on Thursday which was brilliant as Sunday is Mothers Day. They were packaged well and could tell they had been looked after. I will defiently be using this website again.
Ordered on Monday and delivered on Saturday, when they arrived they were well packed and double boxed. Well worth the wait. Shall be ordering again soon. Thanks.
Trainers arrived in four days, very good for free delivery. Item as described. Happy with purchase and would recommend Rubbersole and certainly shop with them again myself.
If I am not sure what size I might be I can order three pairs knowing that it is so easy to return and get card refunded worry free, really pleased with the pricing, and ease of return.
I spoke to Adriana in reference to a purchase and nothing was an issue, it was sorted straight away, which is very strange these days, I work in the service industry and its nice to come across a company that cares.
The lady that took my order was so helpful friendly and efficient will recommend and use again, Thank you!
Quick delivery but I had problem with the size around the calves and I have very skinny legs! Not to worry cos the returns form was so easy to print out and sadly they are on the way back. I will be interested to see how long it takes to get my refund because I will be ordering again.
Very helpful company, had a problem and they sorted it straightaway !!!!! Very impressed and have continued to use Rubbersole ! Thank you for being so helpful and replying promptly too !!!!!
Rubbersole are a good company to make purchases as they deal with your order efficiently and professionally! They always email to update you on your purchase and provide links to track your order.
I ordered the wrong size UGG boots and it was very easy to return and get a refund, very pleased with using Rubbersole, would definitely recommend them to a friend and order shoes from them again :)
I found that Rubbersole, are a really good company. My boots arrived within the time stated and were well packaged. As both pairs of boots are lovely I haven't needed to use their returns. I will be back again, just got to save up!
I bought another pair of Birkenstock arizona for my mum as hers were looking rather mauled. She loves them and instantly put them on. They are perfect for slouching around in the Caribbean where your feet need to feel the breeze. Just keep them off the beach!
I would totally recommend using Rubbersole - I bought a pair of boots in the sale but returned them because they didn't fit . Using collect plus to return items is really convenient and is free. Rubbersole quickly refunded my money. I will buy again from them.
The pictures were clear, the website was easy to use, and I knew what I was getting. The delivery came quickly and everything was in perfect order. Will use again!
Had to change a pair of Timberlands because of a fault and had a very smooth and professional experience with the Customer Service team. Easier than taking something back on the high street! Thanks Rubbersole.
First time buyer and let me tell it was simply great and I will be back. They got a good variety, the items are ORIGINALS unlike some other retailers selling dodgy copies.The communication was excellent always keeping me informed on the progress of my purchase and the dispatch was immediate. Thanks Rubbersole. Deal soon. Cheers,
I purchased a pair of Puma suede trainers for my daughter. The website was easy to use and we also got 30% off the price. We received the trainers quickly, well packaged and in perfect condition. Would certainly recommend to friend!
Had to return a pair of Doc Martens I'd bought in the sale that were a size too small. Dropped them off at a collect+ point for free and received a return pair in exactly a week. Well priced, fast shipping and free returns - no complaints at all.
I had heard of Rubbersole before, but never visited their website. Upon winning a £50 voucher, I was excited when I read the brands that they stock. Shelley's is one of my all-time favourite brands! I bought a wonderful pair of shoes and they fit perfectly. I really enjoyed dealing with this company, and I'll definitely be back for more!
Viewed a pair of Paladium boots online at the Rubbersole website. Boots were half the normal price, the whole process was quick and easy. Boots were delivered within 5 days. Great service. Already told a couple of mates at work to check the Rubbersole website before buying any shoes or boots.
I ordered a pair of UGG slippers (which were in the sale in 1 size ... and it was mine!!) - and they are to die for. Arrived on time and they are simply gorgeous ... can't wait to wear them! I will return to Rubbersole in the future - thank you for a great service and product.
A couple of weeks ago I saw one of the trendy young women in my workplace wearing a pair of red wedge wellies. I thought must get a pair of those they looked good even with a skirt. I trawled the internet and found various pairs but Rubbersole came up with the best both in product and value. I was a bit wary as I have big calfs and thought they may be tight and unwearable having read some of the reviews. When they arrived I had no worries, they fitted perfectly calfs and all, and looked stunning. Only trouble now is that the snowy weather has gone... Love these wellies Rubbersole 10 out of 10.
Really pleased with my new boots & the whole experience of shopping at Rubbersole. Great deal & great service. Will definitely come back when I'm looking for more new footwear.
I ordered a pair of shoes for my son and had them delivered to him at work. He was delighted with the shoes and I was delighted with the service and the price!
Took a gamble ordering from a website I had never used before as the price was cheaper than anywhere else I could find which seemed too good to be true, but it definitely payed off!
Ordered some boots and unfortunately they didn't fit, was able to send them back quickly and got a full refund. Ordered some further boots by Replay which were lovely and got at a good price as they were in the sale. Have ordered 2 more items which I hope will arrive soon. Excellent service and would recommend to my friends!
Rubbersole has the best selection of shoes, not only that, but they are sent to you pronto, and you get free returns, and can drop your order into a shop instead of a post office if that is more convenient. I wouldn't shop for shoes anywhere else.
Needed new boots for the winter cold and snow, saw Ugg boots on the website and was lucky to find my size, at a reduced rate! Don't mind if the cold weather returns.
I had been looking for a particular pair of boots which I couldn't find anywhere, then I came across Rubbersole and thankfully they stocked them . I am very happy and would thoroughly recommend them to anyone.
I have to state before you read on that I don't work for Rubbersole, nor am I affiliated in any way. This is just a five star review because it's warranted. I work in the IT industry and I have a reasonably broad experience of online shopping. I'm also pretty critical when service is bad. I should also say that this review is based on a single shopping experience, but since it involved a return as well as a purchase, it does at least cover the entire round trip.I bought a pair of Converse from Rubbersole, my first purchase after quite a while of browsing. Though the delivery wasn't the fastest, it was fast enough, for sure. Anyway, though I liked the shoes, the fit wasn't quite right for my feet. It took me a few days to decide that, but I duly packaged them up and returned them via my local, very handy, Collect+ point, free of charge. The refund was processed within a couple of days, straight back to my card.There are many good things about Rubbersole: free delivery and returns make it simple to buy shoes, which are personal items, online without worrying about having to spend a lot of money returning pair after pair if they don't quite fit. The customer service is very good: you are kept informed about what's happening, so that you know what to expect at each point along the way. The information about your orders is very easy to find - your most recent order is a single click away. I've already placed my next order...
I used Rubbersole to purchase an cleaning kit for UGG products. It cost 30 - 50% less than on other sites or on the High Street. It was dispatched very quickly and I received emails to say how my order was progressing. I would happily use this company again.
I had some issues with the boots I ordered at first (not the service). When I got in contact the team at Rubbersole did absolutely everything they could to sort the problem out, above and beyond actually! Now I have a great pair of boots, I would highly recommend Rubbersole to anyone!
Great service. Something went wrong with the post and they refunded my postage without being asked. Found I had ordered wrong size and easy to return. Replacement followed shortly. Best of all they kept me informed all along the way. Hurrah
Fitflops were a very good price and came as expected. Clear instructions on how to exchange and/or return but no need as I was happy with them. Thanks:)
Looking to replace my comfy old flip-flops, I came across Rubbersole website, A little hesitant I placed my order, shouldn't have worried despite the bad weather ,my order was swiftly despatched and received, it was well packed and Rubbersole sent me emails keeping me updated on my order's progress. Well done to all staff you certainly run a Gold Standard website that I would not hesitate to recommend !
Rubbersole have been incredibly helpful to me, my boots went missing and they have done everything they can to help me .I now have my boots and I am very happy with them.I would definetley recommend them to anyone!
Easy to use website with fast delivery. I needed to send some shoes back for a different size and this was dealt with quickly and efficiently with good communication :-)
Great sight if looking for out of stock in stores very efficient & kept abreast of where my boots where at any given time & boots are fab .Would definitely recommend.
I ordered these pumps from Rubbersole and they are just what I have been looking for. I had been searching the web for some time. I have bought them to wear mainly for a plane journey. They are feminine and sensible. They are also going to be smashing to wear out and about with casual clothes.
Boots were as described - I'd used the trainers in a similar size/materials before. Buying process was quick and easy, delivery - for free - was prompt, about 4 days including the weekend, so can't fault that either.
This is my first order with Rubbersole and I am very happy. The boots were reduced which added to their appeal. Ordering was easy and so was delivery, I opted for UPS standard delivery service and used the on-line tracking to monitor delivery date. Great service and delivery speed, would recommend Rubbersole.
I bought a pair of Crocs sandals a couple of years ago and they have been all over the world with me. I finally wore them out so bought another pair of the same style, although the new ones have been slightly "upgraded" with a strip of leather instead of the whole being in moulded rubber. I live in Crocs, even my slippers are Crocs. A great brand.
After hunting down and locating the last pair of Ugg slippers in the UK for that last minute Christmas present, I was first impressed by the impressive delivery time and notification of every stage of my delivery. Sadly, being a bloke, I'd ordered the wrong size, so 2 weeks later I had to arrange for them to be sent back. Simple process, easy return form to fill in, and a choice of very local locations for me to select to drop off the return. Within 18 hours an email arrived stating my return had been processed and quoted my credit note reference. My wife had decided on a more expensive pair of Ugg Boots - yes Darling. Simply signed in to their site, chose the Ugg Boots, it auto applied my credit note reference which reduced the purchase price, put in CC details and done. Chose free delivery this time as no last minute Christmas panic, and hey presto, deal done. Easy trading. If every site runs as slick as this - there will be no High Street before long. I would recommend Rubbersole to anyone if they needed any of the products they offer.
Ordered for husband as gift, arrived promptly in excellent condition. Sadly wrong size, but was able to return order and received correct size promptly after return. Cannot fault service or product.
Found this company whilst looking for some specific boots, they had the best price and free delivery, their service was quick and I received exactly what I ordered. Would use them again with out a doubt!
My first pair of Uggs and I'm sure it won't be the last! Cute design, quality materials including durable sole, super warm and comfy fit - all at an affordable price!
Customer service was very efficient....good company to shop with..will definitely be using this company again!
Used Rubbersole twice now, no problems either time. Friendly staff at the end of the phone if you need them and prompt delivery. Would use them again without hesitation.
This was the first of what will be many purchases from Rubbersole! Great service and value for money, but best of all excellent technology to support speedy purchase and near real time tracking of goods - truly one of the better on-line shopping experiences. Thank you!
I was very impressed with the pricing for the item I wanted....also the confirmation email came through very quickly indeed. The item was delivered within days , just right for giving as a birthday present...I would definitely go straight to the sight when I need something else.
Rubbersole are absolutely fab, great products at affordable prices. The staff are very helpful, and extremely friendly. Rubbersole is not like your bog standard customer service department they really care. Very happy with the service received so far and would definitely shop with Rubbersole again!
A quick and easy service , friendly delivery driver , well pleased with the product and the price of product . I would use the company again and I would highly recomend you to a friend .
Have used before but continue to provide excellent service and delivery. It was good to get feedback on the progress of the order especially at Christmas time. Would recommend and use again!
Wide range of brands, types, & styles. Good offers and good service. I needed to call the helpline re my last order as I had made an ommision on my order. Very friendly and helpful. Got it sorted in less than a minute. Very good service. Thank you.
I don't usually buy shoes from the internet - I like to try them on, "Poetic License" are too yummy to resist. As a size guide I'm exactly the same size in these as I am in Clarks shoes. So I took a chance and yes they fit, yes they are as lovely as they look on the screen and they are beautifully made with real attention to detail, I even love the box and packaging. Everyone asks me where I got them - will definitely be buying from this company again.
Got a pair off UGG boots from them!!!!! They came the day they said they would:))) Very happy with them!!!! The box was in great condition. I will definitely be shopping with Rubbersole xxxx
Just what I was looking for - with bungee laces so easy to put on - nice lightweight trainer - I would say wide fitting very comfortable for me - good price and no delivery charge - arrived within one week - very pleased with my purchase.
Ordered a pair of Uggs and a pair of Converse both sent with free delivery and on a 20% off special offer! Items delivered within stated times and when Converse didn't fit I was able to return them with free return service and option to exchange for a smaller size. Very impressed would definitely recommend and use again without hesitation.
Very easy shopping experience, received the goods as described and was well informed as to the progress of the order. I would have no hesitation in ordering from Rubbersole again.
Rubbersole outdid themselves... I ordered Dr Martin Triumph 1914's, as this site was the only one which had my size, and wasn't charging £150. The estimated delivery date was given as a few weeks, but lo and behold! 4 days later my boots arrived!!!!!! I despise internet shopping, as there is never any guarantees, but I will DEFINITELY shop here again. I love them, thank you Rubbersole! <3
I'm so pleased with my new boots, they fit perfect, are so comfortable.arrived very quickly, perfectly packaged, so good that I ordered a second pair in a different colour, I wouldn't hesitate to recommend Rubbersole to anyone, fantastic!
They've got a great selection of new styles in casual and smart shoes, from a very wide range of brands (many more than I've heard of), giving you a very broad choice which would satisfy the most discerning shoe shopper. The pics of the footwear are very clear and precise and the 3D image allows you to rotate the shoe, so you can view it from whichever angle you choose! The postage is great and delivery was much sooner than I'd expected, there's also a parcel tracking service if you're really desperate and just a little excited about the delivery! All in all a great shopping experience which I would recomend to everyone!